As an Inbound Customer Resolution Specialists, you'll help customers that want to access and assistance with their accounts for our fortune 500 clients. We provide all the training. We reward performance and quality with ways to earn incentives plus annual performance reviews for the opportunity to increase your pay.
What You'll Do
All customer inquiries are inbound only.
We don't make outbound cold calls or do telemarketing.
No sales! Listen, understand, and take quick action.
Like all of us, customers just want someone to listen and help get their problems solved.
What You'll Get:
Work on your own schedule!
Training. We'll teach you everything you need to be great!
Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
Referral Program. One of the best-unlimited opportunity referral bonus programs out there.
Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Customer Service Reps!
Job Type: Full-time